CUSTOMERS FEEDBACK PAGE

From: Andrea Pearson (Fri 27th Jan 2012 at 17:19)

My first order with ToysWereYours was only a small one, but I was impressed with the personal, friendly service and amazed at the speed of delivery!

From: Aron Sowerby (Wed 11th Jan 2012 at 23:11)

Found this site by chance and have never looked back. Spoken to the owner over the
phone regarding vintage star wars,was like being a kid all over again with what i have seen on this site,I made my order and it was at my door the next morning!!
the guy that own's the site is great to talk to and very helpful. (fantastic service/fantastic site)

From: connie hyland (Fri 6th Jan 2012 at 13:11)

Great service and pleasant to deal with.
My Cluedo game is approx 30yrs old and belonged to my children. Their children now derive great pleasure from it! I`m so glad I found your website. The detective notes are first class! I wish I`d found you sooner,we`ve been "making do" for the last couple of years. No doubt I will be calling on your services again!

From: Valerio "Derfel Link" (Wed 4th Jan 2012 at 08:47)
Website: http://www.heroscribe.org

Thank you for this great service!
Everything went perfect from price to shipment, but what I really think is the outstanding quality at toyswereyours is your customer service.
A big grazie frome Italy, thank you.

From: Jeremy Kettlestring (Sat 24th Dec 2011 at 11:51)

Ordered replacement detective notes for Cluedo board game and they arrived next day in mint condition. Excellent service!

From: Bernard Wheeler (Sat 17th Dec 2011 at 10:42)

Item received in superb condition. Customer service was excellent too. Glad to have found you as a source of old games and those annoyingly missing parts!

From: paul (Thu 15th Dec 2011 at 17:23)

Excellent friendly service,great scale model at a very good price,will certainly buy from again........paul

From: Karen (Thu 15th Dec 2011 at 09:57)

Ordered some plastic keys for an old game I found in my parents loft. The gentleman I dealt with was extremely efficient and communication was excellent. After mails in the morning were exchanged, I paid and the keys were posted that afternoon and received the next day. Thank you so much - hope to use you again for the green key!

From: Colin Upfield (Tue 13th Dec 2011 at 11:42)

Bought some DC heroes Top Trumps from the site for my son as a stocking present. They were the cheapest I'd seen and were sent really quickly. Although sold as used you'd never have guessed it. Cards were in Mint condition. Very pleased with my purchase

From: meredith holder (Mon 12th Dec 2011 at 22:34)

Received goods very promptly and well packaged. There was a little confusion on the order but they rectified it immediately at their expense of which I really appreciated. Thank you.

From: Ashley Fernon (Wed 30th Nov 2011 at 10:06)

Just made my first order from this site and i was very pleased indeed. Items were exactly as described and the delivery time was fantastic. I recommend this site to anyone and everyone! Many thanks to all the team involved!

From: Kevin Prout (Wed 16th Nov 2011 at 00:17)

Have ordered a few things from this site and they do not disappoint! Exactly as described, prompt delivery and friendly service. I look forward to placing further orders.

From: Mark Tackley (Fri 4th Nov 2011 at 12:57)

Excellent Service all round,
Excellent communication,
Items arrived next day.
Very please bookmarked this website and will return.
Thanks Again

From: Billy McDowell (Fri 28th Oct 2011 at 13:03)

fast deivery, item as described, excellent service, highly recommended!
thanks

From: John Moore (Sat 15th Oct 2011 at 10:03)

Having looked for some time to find a large scale TR6 I was delighted to find one on your site. As you had informed everybody that you were away for a couple of weeks, it was no pain to wait, in fact it heightened the anticipation. I was not disappointed the item was well packed and was obviously dispatched by a person who has pride in having satisfied customers. Thanks very much Bob!

From: Glen (Sat 10th Sep 2011 at 07:44)

Fantastic service!Goods were in the post before i had time to follow up.A small purchace sent all the way to Cape Town,South Africa.Thank you Bob.
Glen

From: stephen lawson (Tue 6th Sep 2011 at 13:24)

great site! Found parts didn't think i would find anywhere.. Fast service at at fair prices. Thank you

From: Lee (Wed 17th Aug 2011 at 21:04)

Thanks for a smooth, friendly and speedy transaction :-)

From: Peter Screech (Wed 3rd Aug 2011 at 20:17)

Excellent price, first class service. Always check this site for that hard to find item from your past!

From: Ms J Lane (Sat 23rd Jul 2011 at 10:55)

Just as described and I was thrilled to receive the game as promised. Good communication from the seller too. I would definitely recommend this site to others.

From: Fiona Hughes (Sat 2nd Jul 2011 at 10:54)

Very prompt delivery and exactly as described.
I had this game as a child and i am delighted with it!
Many thanks.

From: Gordon Smith (Thu 30th Jun 2011 at 11:38)

Ordered in the afternoon and received 10 o'clock next morning.

From: Scot (Sat 25th Jun 2011 at 13:43)

Lovely item, came packaged really nicely in a box! as all vintage figures should be. Nice honest guy, the pictures are what you will receive and you will receive it quickly! trust this site, use this site. We need more sellers like toyswereyours!

Kind regards all the best!

From: Clive G (Sat 25th Jun 2011 at 02:53)

Items as described, safely packaged and delivered the following day.

Bob provides a friendly, personalised shopping experience which he maintains to a consistent high standard.

A very satisfied repeat customer - many thanks Bob!!!

From: Martin Garfoot (Thu 2nd Jun 2011 at 10:08)

After years of wondering what happened to that lovely old game Crib-box I played with my dear old dad in the 70s and finding out that it disappeared after he died, I managed to find it a few days ago on toyswereyours! Dad was a great fan of cribbage, we played that for years despite his complete disability and yet he bought this Crib-box game to try for a change... how he managed the cards with the manual problems he had was amazing and for years after we had so much fun with Crib-box, such wonderful times and now I can relive those memories with my own family. Thankyou Bob for somehow getting hold of this game. Thankyou everyone else for not getting to it before me! And such quick service too - I'd recommend Bob and toyswereyours without question. 1st choice for reliving bygone memories!!

From: Dave Fowler Dublin Ireland (Tue 26th Apr 2011 at 12:23)

To Bob and the team I am delighted with
the helmet I bought for my Star Wars
crazy son. I cannot thank you enough for
all your help and would recommend your site 1000% thanks again.
best of luck to you,
dave

From: fergal (Wed 13th Apr 2011 at 20:06)

very good price very quick delivery 1st time shopping here will be back again

From: Lisanne (Wed 6th Apr 2011 at 19:55)

As always, first class service and friendly communications. Strongly recommended!

From: Jeff High (Thu 24th Mar 2011 at 15:46)

Hi Bob, just to say thanks for the bits for the hero quest game you found for me. I'd been struggling to find any on other sites. Will be back again for sure.

From: Austin (Sat 19th Mar 2011 at 04:14)

Bob was GREAT to work with. I placed a special order to have a game shipped to the US..it came as promised, but one of the manuals was missing. He located a replacement for me and I received it quickly!! Very honest and very good communication.
Will definitely recommend and will shop again!!!

From: Richard Nass (Fri 11th Mar 2011 at 19:52)

Hi,
I am a customer from Austria. The item are great and the deliviery very quick.
Communication and service are best. I like to shop again.

Best regards from Vienna

From: Mark (Thu 10th Mar 2011 at 15:16)
Website: http://www.toyswereyours.co.uk

Thanks so much for the vintage replacement parts for my Millennium Falcon. My old 1977 toy appeared out of my parents garage at the weekend - missing parts! I found exactly what I needed for on Toyswereyours and within a day or two the vintage bits arrived. Although my son is still too young for now, I'm sure he'll love playing Star Wars when older - Once again a huge thank you for the super, speedy, friendly service! All the best, Mark

From: Fiona (Mon 21st Feb 2011 at 08:58)

The Cluedo detective notes arrived very promptly, and were just as described. Really pleased with my purchase, thank you, and looking forward to playing many more games with my family now we have more notes!

From: Martin (Sat 19th Feb 2011 at 14:56)

Just a quick note to say thanks for the excellent and helpful service - I received the Heroquest spares today and they are exactly what I need. Many thanks and all the best. Martin

From: Gary Fouracres (Fri 18th Feb 2011 at 14:03)

Very pleased with my purchase. It arrived promptly and was in better condition than I had expected from your description.
Thank you for bringing back some happy memories!

From: Jean (Thu 17th Feb 2011 at 11:07)

Thank you so much Bob and the team for your fantastic customer service. I have purchased several items from you now for my Robot Wars mad son who is absolutely delighted with the items he has received. I thoroughly recommend this website and will definitely order from you again. Thank you.

From: Kristen Jacobsen (Thu 3rd Feb 2011 at 07:00)

Yeah Bob! Thank you so much for your truly professional service! We are so happy with our purchase!

From: Clive Green (Sat 15th Jan 2011 at 15:08)

Bob & his team state that they do not deal in unhappy customers. Judging from my first customer experience, I am very much inclined to believe them! The items themselves were exactly as described (very important to collectors). They were safely packaged and arrived just two days after I placed my order. As others have said, you really can shop with confidence.

What really enhanced the buying experience for me was the customer service, which was both friendly and efficient. I highly recommend Toyswereyours and I will be shopping with them again.

From: Christopher Hurst (Tue 4th Jan 2011 at 10:44)

Excellent prompt service; recommended

From: Neil (Mon 13th Dec 2010 at 13:02)

Looking for some vintage models; found some on your site at excellent prices. Good friendly communication and fast despatch! Another happy customer!

From: Ben Nash (Sat 11th Dec 2010 at 20:07)

Very happy with service. Bought the old version of the game Downfall in new condition (very hard to find!) and much better than the new version. Delivered very promptly. Thank you Bob and the team.

From: Pete Thomasson (Wed 1st Dec 2010 at 18:01)

Many Thanks for the item. Bought an escape hatch for a vintage Rebel Transporter as i sold a transporter on ebay not realising that there should have been a hatch there and finding it here and sending onto my buyer saved me alot of trouble and face. Also saved me money as thought i would have to shell out more to right my mistake but the price on here was spot on. Thanks for getting me out of the hole.

From: Julie Wright (Wed 24th Nov 2010 at 09:50)

In the words of my son "AWESOME". Item arrived next working day and was exactly as it was described. Very happy - a company that is a pleasure to deal with.

From: Anne Targett (Tue 9th Nov 2010 at 22:14)

I have used your website a couple of times before and have to say the service is so friendly, helpful, reasonable prices and speedy. E mails answered almost immediately and you go out of your way to accommodate requests. Keep up the good work! You probably won't get rich from me and my bits and bobs of spare requests, but I am very grateful.

From: Eleanor McCreight (Sun 31st Oct 2010 at 12:31)

My son is madly into the canceled show 'robot wars' and so the merchandise is very hard to find. I found you had quite a good choice at very good prices. I was very impressed with the speedy service. I would reccomend your web site to others and i would definately use your website again. Many thanks

From: Clive Fawell (Sat 2nd Oct 2010 at 16:08)

Fantastic service. Speedy dispatch and prompt delivery. Item exactly as described. Thanks.

From: Jenny Whitfield (Mon 13th Sep 2010 at 10:44)

Very impressed with speedy service and condition of goods. Will definitely order from you again and recommend you to others.
Many thanks

From: Kevin Prout (Thu 9th Sep 2010 at 23:04)

Toyswereyours were helpful, provided an accurate description and prompt delivery. I would recommend this site to anyone and will be using it again personally in the future! Thanks Guys!

From: Jeff Cummings (Thu 9th Sep 2010 at 18:14)

First class and speedy service! Extremely impressed and will definitely use again. Thanks Bob!

From: Catherine Sloman (Tue 7th Sep 2010 at 14:26)

The item I order was with me very quickly - I would have no hesitation in using toyswereyours again.

From: S Edwards (Sat 28th Aug 2010 at 10:02)

Robot Wars minibots arrived very quickly and in great condition. Communication also great and would definitely buy off this site again.

From: Helen Harrison (Fri 6th Aug 2010 at 15:42)

Super fast delivery practically arrived before I ordered them!! Very good quality. thank you

From: Jack (Fri 6th Aug 2010 at 15:11)

very fast delivery VERY good quality almost brand knew would use again.

From: Segar (Tue 3rd Aug 2010 at 08:20)

Ordered Top trumps Sharks cards on Friday by cheque, item arrived Monday morning - condition as described.Thanks
Segar

From: Johnny Richards (Tue 27th Jul 2010 at 12:07)

Robot Wars Minibots arrived safely and just as described. My collection is now complete. Thanks for the great service!

Johnny

From: Mrs Linda Price (Mon 24th May 2010 at 22:06)

Well done Bob & team - What an excellent service. Thoroughly recommended, would definately use again

From: Kevin Brown (Thu 22nd Apr 2010 at 18:52)

Thank very much for your excellent customer service.

Kevin

From: sue hanscombe (Wed 24th Mar 2010 at 10:04)

Thank you very much Bob & Team. Received today - v.happy customer

Thanks again,
Sue

From: M. Leussink (Fri 19th Mar 2010 at 21:43)

Very good shop, shipping to the Netherlands no problem! Good communications with seller an prices are very good!

From: Mike Hughes (Wed 24th Feb 2010 at 09:02)

You can buy from Bob and his team, with complete confidence, I bought a loose model, late on Sunday evening, It arrived 1st thing Tuesday morning. It was despatched 1st class recorded Special Delivery (all in the price). The model was superbly packaged, with no danger of damage occuring. He is very helpfull, and a credit to internet sales.I buy from a number of sources, and this has been one of the best experiences I have encountered.
I would certainly consider returning.
Many thanks Bob

From: Christopher Hurst (Sun 7th Feb 2010 at 08:08)

My second purchase in a fortnight : prompt & efficient; no complaints at all

From: Nikica (Tue 2nd Feb 2010 at 17:14)

I really appreciate your business. My second or third order and there is no mistake! Thank you. See you soon! :)

From: Christopher Hurst (Tue 2nd Feb 2010 at 08:33)

My first purchase from you : very fast service - highly recommended.

From: Jason Weiss (Fri 29th Jan 2010 at 16:38)

Bob & Co - Thank you very much for the die cast model. The whole transaction went fantastically. From the initial communication, timely responses and most especially, the care in packing and shipping the model. I will not hesitate to purchase another model from you again and would strongly recommend your services to others. Thank you!

From: Anne Targett (Tue 19th Jan 2010 at 15:39)

What great service - immediate response - even on a Sunday! - arrived the next day. You knew just what I wanted from my vague description. Would highly recommend and will be using again. You deserve to do very well, good luck

From: Brian Henderson (Thu 14th Jan 2010 at 17:53)

Bob & Team - What can I say!! Top class service as always - thanks for the Alley Cats bones. I am a returning customer and cannot rate what you do highly enough. As an avid E-Bayer I will also continue to promote your site to those who need spare parts for the games that they are selling etc.

Brian.

From: David Sewell (Tue 12th Jan 2010 at 16:17)

brill fast delivery model of the serria texaco is brill thanx alot hope to buy more fords off you

From: Tina Cripps (Mon 11th Jan 2010 at 21:36)

You have made my son very happy with his Sgt Bash toy a needed replacement for his collection. Fab condition at a great price. Thanks.

From: MARTIN CRAVEN (Fri 8th Jan 2010 at 15:26)

Many thanks for an excellent, prompt and inexpensive service

From: Gary Caddick (Sat 2nd Jan 2010 at 11:54)

Excellent service and a very decent person to deal with ! I'm a very happy customer and hope to buy from you again in the future.

From: Lorraine (Fri 25th Dec 2009 at 01:16)

Really great person to deal with. Very fair and great product. prices are really great. Will deal with again with out any problem. Will recomend to friens and family.
Thank you so much for getting my game to us by christmas in such drastic conditions.

From: Paul Norris (Sun 20th Dec 2009 at 18:32)

Had exactly what i was looking for. Mega Fast delivery with good communication. Well worth a look cause u never know what u might find!!! Thank You...

From: James Spink (Wed 2nd Dec 2009 at 15:55)

Just wanted to say how great the service is and the quality of product that was sent. My enquiry was answered in no time at all and helped me to a tee. The product arrived very quickly which I was very happy about. Slight niggle would be to let people know when the product has been sent but that is a very minor problem indeed. Would not hesitate to order from here again. Great stuff

Thanks!

From: Alan Wedmore (Mon 30th Nov 2009 at 14:24)

Hi Bob & team.Just wanted to say a big thankyou.My GT40 model has just arrived (only 3 days after placing my order,BRILLIANT!!! )It was really well packed,even the clumsiest postie couldn't have done any damage!You said it was a stunning model & you were not wrong,it looks fantastic.Only one problem, I now need to spend a fortune for a display case to do it justice!Many many thanks.I shall not hesitate to recommend you to everybody. Regards Albundy

From: Paul Wilbraham (Mon 23rd Nov 2009 at 11:21)

Many thanks for the model it was exactly as stated and arrived on the button.Packed exteemly well.

Recommend you most highly.

Thank you.

From: Brian Cox (Thu 5th Nov 2009 at 14:03)

Hi Bob
Just to say a great big thank you for the very speedy delivery of my order. It arrived safely today, Thursday. My cheque only went into the post on Monday this week! I cannot believe your quick service. Also Royal Mail must have excelled themselves.
Many thanks. We are looking forward to many happy hours playing the game AD-Lib.
Yours Brian

From: Carol Haley - Kent (Wed 14th Oct 2009 at 11:41)

Hi Bob

Arrived yesterday, not bad considering the country's postal problems. First class communication, execellent packaging. Item in execellent condition. Your service puts many others to shame.

Spent yesterday playing with it and I am now well and truely hooked on weaving. Will now look out for a bigger more modern loom, and perhaps give this one to my daughter.

Kind regard .... Carol

From: Brian Henderson (Sun 4th Oct 2009 at 21:07)

Thanks again Bob for an excellent product and a great service - the Top Trumps bring back many childhood memories.

Regards,

Brian.

From: jennifer jones (Sat 3rd Oct 2009 at 18:52)

once again im full of praise.my son loves this site as all the orders come with lightening speed!A big thank you from us both.

From: Peter Butler (Mon 24th Aug 2009 at 17:24)

Excellent Service! All as described.
Sppeedy and hassle free.
Thank You very much

From: jennifer jones (Sat 15th Aug 2009 at 13:26)

we have had a few items now from this site and must say that it is the best.great delivery times, items in exact condition as stated and friendly correspondance.Thank you

From: Darth Revenge (Tue 4th Aug 2009 at 18:31)

Thanks for all !
I'll be back ;)

From: Erich Gramshammer (Fri 3rd Jul 2009 at 10:54)

Best Greetings from Berlin, I just received yor shipping, and I am really happy with the Vintage Tie! Everything is working, fantastic item, the wear is neglectable, considering the age.
Thanks again for great information and communication, looking forward to updates and new/old items, take care,

Erich

From: Frances Bone (Tue 2nd Jun 2009 at 20:30)

Thank you once again for a first rate service and excellent customer care. My son is delighted with the robotwars toys which arrived in good condition and exactly as described. I will be returning to your site very soon!

From: Carol Postle (Wed 6th May 2009 at 18:38)

Super fast delivery of three robot wars minibots in excellent condition, my eight year old son was absolutly over the moon, I will definitly be visiting this site again, many thanks.

From: Brian Milnes (Wed 29th Apr 2009 at 16:28)

Good service, game was as described.
Thanks for a low hassle, easy transaction.
Best regards
Brian

game was hudsons rebus

From: Brian Henderson (Sat 14th Mar 2009 at 17:17)

Bob

Sincere thanks once again. I am a returning customer and once again absolutely delighted with the purchase, the comms and helpfulness. Not to mention the great prices which include postage. To everyone reading this.......buy with confidence folks. An absolute pleasure to deal with!!

From: stuart kirkwood (Fri 13th Mar 2009 at 17:38)

an absolute pleasure to deal with,went the extra mile.many thanks

From: Andi Laederich (Sat 28th Feb 2009 at 05:55)

The Treasures and Trapdoors Game arrived in perfect condition at my home in switzerland. I'm very happy to add this long wanted game to my collection. Excellent customer service. Thank you very much.

From: Jahaan (Wed 18th Feb 2009 at 09:38)

game is in excellent condition,
plesure to be your customer.

From: Igor (Mon 9th Feb 2009 at 16:20)

I am very delight wity my puchase. My Ghost Casttle was delivered in Hungary in perfect condition.Very much appreciated

From: Donna Turpin, Stafford (Tue 6th Jan 2009 at 14:00)

My husband, two small children and I were very happy to be playing Operation on Christmas day, a re-completed set from my childhood thanks to Bob and the team being able to supply the missing "wrenched ankle"!!!
Very quick, reasonably priced and friendly service - thank you guys!

From: Scott McGowne (Wed 10th Dec 2008 at 14:33)

Hi Bob,
Received my parcel on Tuesday. The game was in excellent condition and I was very pleased with the all round service provided.Will make my fiancees xmas as she has been looking for this for sometime now.

Many Thanks
Scott

From: Phil (Sat 6th Dec 2008 at 09:26)

Hi Bob,

Picked up my parcel from the sorting office today and I'm very happy with the items.

The service you give is one of the best I've had. From the same day dispatch of the parcel to the e-mails and the refund of the cheapest item through the deal which I had not even seen on ordering.

I will definitely be keeping an eye on the site in the future.

Many thanks,

Phil

From: andy (Thu 10th Jul 2008 at 11:03)

Hi Bob

Just to let you know that I received the parcel today...everything as you described...shame about that Porsche car!!
Look forward to setting it up over the weekend...might as well, as all it ever does is rain outside!!

Thanks very much

Andy

From: marion (Sun 29th Jun 2008 at 17:29)

Great item as described and well packaged from an exceptionally honest seller.

buyer:
marion

From: ADRIANO (Sun 29th Jun 2008 at 17:26)

tutto ok consigliatissimo Buyer: addrix

From: JULIE (Sun 29th Jun 2008 at 17:20)

Love the item, very reliable seller, good communication, thank you!!!

Buyer: littlemissstyle77 27-Jun-08 10:53
SPEARS TOYS " WEAVING LOOM SIZE 4" BOX / INSTUCTIONS 71

From: derek (Sun 29th Jun 2008 at 17:18)

thanks very much, item looks great! I love it

Buyer: chewbaccaspice 27-Jun-08 23:02
STAR WARS POTF"BANTHA CREATURE"FULL SIZE TOY.1998 SCARC

From: ADRIAN (Fri 27th Jun 2008 at 22:58)

Item dispatched very quickly would recommend to every one!!!!!!!

Buyer:
adrian.allwood

From: ALLISON (Fri 27th Jun 2008 at 22:56)

Very satisfied with the service from start to finish

Buyer:
allisonh3564

From: JENNIFER (Fri 27th Jun 2008 at 22:54)

Excellent. Just what i wanted. Thanks. Buyer:

pretty5475

From: nicola (Fri 27th Jun 2008 at 22:51)

Love the item, very reliable seller, good communication, thank you!!! Buyer:
littlemissstyle77

From: BRIAN (Fri 27th Jun 2008 at 22:44)

Hi

Just wanted to say I am delighted with the Alley Cats Game........excellent item and fantastic value as it included postage. Well worth it and I hope to deal with you again.

Many thanks,

Brian.

From: rachael (Fri 27th Jun 2008 at 22:42)

Dear Bob

These items arrived today, everything is perfect. Thank you very much for your excellent service. I\'ll remember you for next time ... !

Best wishes

Rachel

From: bob (Sat 7th Jun 2008 at 16:58)

Item exactly as described. Delivery prompt. Very pleased with game.cath